$SAVE$ TeleStrobe,Phone Strobe Flasher,Call Sequencer,Service Observation,Line Simulator,Recording Device,Record Phone Call,Viking,Moden Share,Line Share



ACCESSORIES
	Orders Placed by 3:00 pm CST will ship same day

	TeleStrobe Signaler emits a high intensity flashing light when the telephone rings. Ideal for noisy environments, for quiet zones in hospitals or libraries and for alerting deaf or hard-of-hearing individuals
	TeleStrobe with Ringer Signaler emits flashing light when telephone rings.
	Phone Strobe Flasher bright strobe light flashes to alert you to incoming calls
	24 Line Service Observation Unit Allows supervisors to monitor, train, motivate, even assist sales personnel, customer service staff or telemarketing representatives without disrupting the activity at their work station.
	10 or 30 Line Call Monitoring Units Easily monitor calls from your telephone and when necessary, join in on the call to offer assistance..
	2-Line Call Sequencer Answers a second line on a specified number of rings and play a user recorded greeting. The caller will then be held until the receiving party is free to take the call
	6-Line Call Sequencer When answered, your customers will hear your personally recorded business greeting and then places the call on hold
	12-24 Line Call Sequencer No matter how small your business, projecting the right image is important. Build your company's image with this twelve line call sequencer
	Promotion-On-Hold Announcer Digital announcer/recorder w/ built in 2 watt amplifier
	Toll Restrictor Prevent Long Distance Abuse with a Programmable Toll Restrictor
	Recording Device When connected to a tape recorder, this automatic phone recording device will allow you to record both sides of a conversation. Recording begins when telephone handset is lifted
	Digital Call Recorder Recall every conversation using the power of your PC
	Fax/Data Auto-Routing Switches Allows your fax or modem to conveniently share your existing phone lines. Units answer first, monitors for CNG, Touch Tone or quiet, then routes the call to the proper device.
	Line Simulator Avoid expense of leased phone lines for point-to-point communications
	Music/Message-On-Hold Available for PBX & NON-PBX Telephones
	MORE Telephone Signaling Products; Strobe, Flashers, Alerts & Bell

TeleStrobe,Phone Strobe Flasher,Call Sequencer,Service Observation,Monitor Calls,Ceiling Speakers,Line Simulator,Recording Device,Record Phone Call,Viking

TELESTROBE

This compact signaler emits a high intensity flashing light when the telephone rings. Ideal for noisy environments, for quiet zones in hospitals or libraries and for alerting deaf or hard-of-hearing individuals.

	High intensity flashing light
	Easy to mount to any surface
	Solid-state design for high brightness, long life and low power consumption
	ADA compliant
	Available in 3 models; 115 VAC, Ring Voltage Powered & AC/DC Powered

TeleStrobe,Phone Strobe Flasher,Call Sequencer,Service Observation,Monitor Calls,Ceiling Speakers,Line Simulator,Recording Device,Record Phone Call,Viking

Product Specs

Telephone Alert with Strobe

	High dBA (109 dB) and low current draw
	One unit for most telephone systems with easy dip switch selection
	Standard RJ11C phone jack connection (USA) or CA-11 jack (Canada)
	Attractive indoor and outdoor mounting options
	Power Supply Required (NOT INCLUDED) Contact Product Tech Support to determine Power Supply Voltage Requirements based on application.

IMPORTANT: This product may require a "Contact Closure"

It's almost impossible to miss telephone calls when you have the Phone Strobe Flasher. The bright strobe light connects to your phone line and flashes to alert you to incoming calls.

	Very easy to install
	Telephone line powered (no batteries needed)
	Durable design

Service Observation Unit $475.00

Product Installation & Specifications

Add Silent Observation to Most Phone Systems

The SO-24 Silent Service Observation unit allows supervisors to monitor, train, motivate, even assist sales personnel, customer service staff or telemarketing representatives without disrupting the activity at their work station.

Stations are monitored silently, however a supervisor may quickly enter the conversation dialing a "_*". A cassette recorder output permits selective recording by simply dialing a "9". Alternatively, all monitored conversations may be recorded.

Each SO-24 Service Observation unit provides access to 24 analog stations or lines simply by dialing a two-digit code from the supervisory phone. Additional SO-24 units may be installed for larger systems.

Applications

	Telemarketing Centers
	Direct Sales Outlets
	Travel Agencies
	Customer Service Departments
	Airline Employment Services
	Collection Agencies
	Credit Bureaus
	Insurance Companies

Features

	Compatible with analog loop or ground start lines as well as analog PBX/KSU stations
	Connect one or two SO-24's to an unused systems line input or to a dedicated single line phone
	Built-in talk assist
	Cassette recorder output
	Automatic gain control equalizes in and outbound conversation levels
	Configurable for digital phones (requires an extra pair of wires for each phone handset)
	One year warranty
	Made in the USA

Specifications

	Power: 12OV AC / 12 V DC 500 mA UL listed adapter
	Dimensions: 210 mm x 159 mm x 45 mm (8.25" x 6.25" x 1.75")
	Shipping Weight: 1.36 kg (3 lbs.)
	Environmental: 0° C to 82° C (32° F to 90° F) with 5% to 95% non-condensing humidity
	Connections:

Improve your Call Center's Efficiency with Live Monitoring

Overview

Overview

Dees' service observing units provide complete call monitoring and talk assist capabilities. They are compatible with almost any analog telephone system, e.g., CENTREX, PBX or Key System lines. Available in two versions, Model CM-10 monitors up to 10 lines and CM-30 monitors up to 30 lines.

To monitor lines, assign a supervisor's telephone set and numbers for those lines you wish to monitor. Then, using the supervisor's set, dial the numbers for the line you want to monitor. You may move from one set to another by either hanging up and then dialing the new number, or by dialing the pound button (#) and then the new number. When the line is being monitored, nothing can be heard by the parties on the lines. However, if preferred, an optional Alert Tone can be turned on to indicate to the conversing parties that the line is being monitored.

The CM-10 and CM-30 have a built in Talk Assist feature to allow the supervisor to enter into a call whenever necessary. It is easy to activate. The observer simply presses the asterisk button (*) on his or her phone set. No add-on products are required for this feature.

As your business grows, the CM-30 can grow with you. The CMX-300 Service Observing Expander will expand your system to monitor up to 90 lines in increments of 30 lines per unit. Installing the Dees' service observing units is easy and consists of tying down the cross connects of the CM-30 or CM-10 to those lines you wish to observe. Both units operate on a 24 VDC unfiltered power supply. Both units can be ordered with a power supply.

Installation

CM10 Tech Specs CM30 Tech Specs

Applications

If you are in the kind of business where your survival and success is dependent on your sales and service representatives making effective use of the telephone to reach the marketplace, the Dees’ service observing units will be invaluable to you. Ideally suited to telemarketing firms, sales order desks, technical support desks, customer service departments, service departments, etc. With the CM-10 or CM-30 installed, you can monitor any or all calls made by your sales and support staff from your telephone set whenever you want. These units are also ideal for training purposes. During a training session, if a trainee gets into difficulty during a call, you can activate the Talk Assist feature and join in on the call to help. If you prefer to let the callers know that they are being monitored, activate the Alert Tone option.

Features

	Available in 10 and 30 line capacity units
	30 line version (CM-30) is expandable up to 90 lines using the CMX-300
	Compatible with analog Centrex, PBX or Key System lines
	Built-in Talk Assist option included
	Silent observing with optional Tone Alert provided
	Connector zed interface
	Can be wall mounted
	Operates from a 24 VDC unregulated power supply

TMS- 2 LINE Call Sequencer $170.00

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APPLICATIONS

FEATURES

SPECIFICATIONS

Give Your Small and Home Office a Professional Image!

No matter how small your business, projecting the right image is important. Build your company's image with this 2-Line Call Sequencer.

In the day mode, the TMS-2 answers calls while you are busy or on another line. After your personally recorded, professional greeting has been announced, the TMS-2 holds the caller until you are available to take the call. Music on hold can be provided from a radio or another audio source.

In the night mode, the TMS-2 allows your answering machine to answer either line. The LED indicator displays which mode is in use (Day or Night) and indicates which line is on hold. A volume adjustable beep tone and ringer also indicate which line is on hold or ringing.

Specifications

	Power: 120V AC / 12 V DC 500 mA UL listed adapter (provided).
	Dimensions: 12 cm x 7 cm x 3.5 cm (4.75" x 2.75" x 1.38").
	Weight: 723 g (1 lb. 9.5 oz).
	Connections: RJ-14 modular jack and 3.5 mm audio jack.
	Sampling Rate: 64 K (equivalent).
	Message Length: 16 seconds maximum.
	Environmental: 0° to 32° C (32° to 90° F) with 5% to 95% non-condensing humidity.

Applications

	Small Offices / Home Offices (SOHO) where a professional image is important.
	Customer service and technical support centers where it is important that all calls be answered in a timely fashion.
	City desk and parts counters with limited personnel to cover incoming calls.

Features

	Locally or remotely programmable
	16 seconds of high quality message memory
	Non-volatile E² memory (programming and message will not be lost during power outage)
	Day or Night mode operation
	Volume adjustable ringer and "On Hold" alert
	Programmable ring delay from 1 to 9
	Music or promotion on hold input
	User programmable security code for programming
	Simple modular installation
	One year warranty
	Made in the USA

TMS-6 LINE CALLSEQUENCER $979.00

Product Installation & Specifications

APPLICATIONS

FEATURES

SPECIFICATIONS

Answer All Calls Promptly and Professionally

No matter how small your business, projecting the right image is important. Build your company's image with this 6-line call sequencer.

In the day mode, the TMS-6X answers calls while your receptionist is busy or on the phone. When answered, your customers will hear your personally recorded business greeting and then places the call on hold. Music on hold can be provided from a radio or any other audio source. The TMS-6X holds the caller until you are available to take the call. In the night mode, the TMS-6X answers all calls, plays a message, and hangs up.

Features

	Locally or remotely programmable
	32 seconds of high quality message memory (expandable to 2 minutes with DRAM-1M)
	Day or Night mode operation
	Programmable ring delay
	Music or promotion on hold input
	User programmable security code for programming
	Volume adjustable ringer
	Works with loop or ground start lines
	Simple modular installation
	One year warranty
	Made in the USA

Applications

	All Offices where a professional image is important.
	Operator back-up, eliminates ring-no answer.
	Customer service and technical support centers where it is important that all calls be answered in a timely fashion.
	City desk and parts counters with limited personnel to cover incoming calls.
	Multi-line, remote access to audio sources such as church services and radio stations.
	Multi-line, barge-in announcer when used with MDA-KIT*

Specifications

	Power: 120V AC / 13.8 V AC 1.25 A UL listed adapter (provided)
	Dimensions: 159 mm x 156 mm x 64 mm (6.25" x 6.15" x 2.5")
	Weight: 1.81 kg (4 lbs.)
	Connections: (2) RJ25 modular jacks, (2) 3.5 mm audio jack, (1) handset jack, (1) RJ11 SQRG-12 jack
	Sampling Rate: 32 K
	Message Length: 32 seconds, expandable to 2 minutes using DRAM-1M memory expansion kit
	Environmental: 0° to 32° C (32° to 90° F) with 5% to 95% non-condensing humidity
	Battery Backup: (1) Ni-MH rechargeable 9V battery included (15 minute memory back-up)

Product Installation & Specifications

Answer All Calls Promptly and Professionally

No matter how small your business, projecting the right image is important. Build your company's image with this 12-24 line call sequencer.

In the day mode, the TMS-12A answers calls while your receptionist is busy or on the phone. When answered, your customers will hear your personally recorded business greeting and then places the call on hold. Music on hold can be provided from a radio or any other audio source. For a truly professional image, with the DVA-2WA Promotion On Hold Announcer can also be added. The TMS-12A holds the caller until you are available to take the call.

In the night mode, the TMS-12A answers all calls, plays a message, and hangs up.

Applications

	All Offices where a professional image is important.
	Operator back-up, eliminates ring-no answer.
	Customer service and technical support centers where it is important that all calls be answered in a timely fashion.
	City desk and parts counters with limited personnel to cover incoming calls.
	Multi-line, remote access to audio sources such as church services and radio stations.

Features

	Locally or remotely programmable
	32 seconds of high quality message memory (expandable to 2 minutes with DRAM-1M)
	Day or Night mode operation
	Programmable ring delay
	Music or promotion on hold input
	User programmable security code for programming
	Volume adjustable ringer
	Works with loop or ground start lines
	Simple modular installation
	One year warranty
	Made in the USA

Specifications

	Power: 120V AC / 13.8 V AC 1.25 A UL listed adapter (provided)
	Dimensions: 159 mm x 156 mm x 64 mm (6.25" x 6.15" x 2.5")
	Weight: 1.81 kg (4 lbs.)
	Connections: (2) RJ25 modular jacks, (2) 3.5 mm audio jack, (1) handset jack, (1) RJ11 SQRG-12 jack
	Sampling Rate: 32 K
	Message Length: 32 seconds, expandable to 2 minutes using DRAM-1M memory expansion kit
	Environmental: 0° to 32° C (32° to 90° F) with 5% to 95% non-condensing humidity
	Battery Backup: (1) Ni-MH rechargeable 9V battery included (15 minute memory back-up)

Product Installation & Specifications

Promote Your Business While Your Customers Hold!

The DVA-2WA is a digital announcer/recorder with a built in 2 watt amplifier. Designed to provide music and promotion on hold, the DVA-2WA can playback in a continuous loop or alternate between promotions and an auxiliary music source at 2 second to 30 minute intervals. Any number of multiple messages may be recorded.
The announcer comes with four professionally pre-recorded promotion on hold pacifier messages, as well as, power supply and cabling for an easy plug and play installation.

The output of the DVA-2WA may also be connected directly to loudspeakers with messages repeated in timed intervals or played at the push of a button for museum displays, information booths, point of interest locations, etc.

The DVA-2WA’s non-volatile memory eliminates the need for batteries or costly built in tape decks. This provides the convenience of recording at the shop or professional studio and then shipping to the installation site.

Applications

On-hold promotion messages and background-music

Non-volatile message repeater for...
- Museum and information displays
- Car rental "Leave the keys in the ignition..."
- Airport "Loading and unloading only..."
- Smoking "This is a non-smoking building..."
- Amusement Parks "Please keep your hands in the vehicle at all times..."

Features

7.5 minutes of user record able memory

Select from user recorded messages or four pre-recorded on-hold pacifier messages

Three playback options: on demand, continuous, and timed intervals

Non-volatile memory (no batteries required)

Built-in 2 watt amplifier to connect directly to speakers

Record from carbon handset, tape, CD, PC sound card or any line level device

600 ohm audio output for high wattage amplifiers

Multiple message capabilities (total number of messages only limited to maximum record time)

AGC (Automatic Gain Control) for trouble free recording

Auxiliary audio (MOH) input for between message background music